Terms of Service

1. Acceptance of Terms

Welcome to Voluntour. These Terms of Service ("Terms") govern your use of our website, services, and programs. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Description of Services

Voluntour provides:

• Tourism and travel programs
• Volunteer opportunities and placements
• Internship programs and career development
• Information and consultation services
• Educational and cultural exchange programs

We act as an intermediary between participants and partner organizations. We do not directly provide accommodation, transportation, or other services unless explicitly stated.

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 18 years old to participate in our programs. Participants under 18 must have parental or guardian consent and supervision as required by specific programs.

3.2 Application Process

Applications are submitted through WhatsApp, email, or our contact forms. You agree to provide accurate, complete, and current information during the application process. False or misleading information may result in program rejection or termination.

4. Program Participation

4.1 Participant Responsibilities

As a program participant, you agree to:

• Follow all program rules and guidelines
• Respect local laws, customs, and cultural norms
• Maintain appropriate conduct and behavior
• Attend required orientations and training sessions
• Carry adequate travel and health insurance
• Comply with visa and documentation requirements

4.2 Program Changes

We reserve the right to modify, cancel, or reschedule programs due to circumstances beyond our control, including but not limited to natural disasters, political instability, health emergencies, or insufficient enrollment.

5. Fees and Payments

5.1 Program Fees

Program fees vary by destination and duration. All fees must be paid according to the payment schedule provided. Prices are subject to change based on currency fluctuations, fuel costs, and other external factors.

5.2 Additional Costs

Unless explicitly included, the following are not covered by program fees:

• International and domestic flights
• Visa and passport fees
• Travel insurance
• Personal expenses and optional activities
• Medical expenses and vaccinations

6. Cancellation and Refund Policy

Cancellation and refund terms vary by program type and timing. Please refer to our detailed Refund Policy for specific terms and conditions. In general:

• Cancellations must be submitted in writing
• Refund amounts depend on the notice period provided
• Processing fees and third-party costs are typically non-refundable
• Travel insurance is strongly recommended to protect against unforeseen circumstances

7. Limitation of Liability

To the fullest extent permitted by law, Voluntour and its partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your participation in our programs. Our total liability shall not exceed the amount paid by you for the specific program.

We are not responsible for acts of third parties, natural disasters, political events, strikes, or other circumstances beyond our reasonable control.

8. Health and Safety

Participants are responsible for their own health and safety. You must:

• Disclose any medical conditions that may affect your participation
• Obtain necessary vaccinations and medical clearances
• Carry comprehensive travel and health insurance
• Follow safety guidelines and local regulations
• Exercise reasonable care for your personal safety and belongings

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

By participating in our programs, you grant us permission to use photos and testimonials featuring you for promotional purposes, unless you explicitly opt out in writing.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Dispute Resolution

Any disputes arising from these Terms or your participation in our programs shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in our jurisdiction, and the decision shall be final and binding.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: